
Frequently Asked Questions
Is the Eternal Gleam Open Shank Ring designed to be worn alone or paired with another ring?
Both. The open silhouette is designed to nest around a Solitaire Diamond Ring, but it also wears as a standalone modern band. This makes it ideal for an engagement upgrade, a wedding band pairing, or a milestone anniversary gift.
How do I find my ring size, and can an open shank ring be resized?
โข Sizing: Use our Ring Size Guide at pohheng.com.sg/pages/ring-size-guide to find your size before ordering.
โข Resizing: Yes, resizing is available in-store at any Poh Heng boutique.
โข Note: Feasibility and cost depend on the design and direction of the resize, so bring the ring in for an assessment.
โข Resizing: Yes, resizing is available in-store at any Poh Heng boutique.
โข Note: Feasibility and cost depend on the design and direction of the resize, so bring the ring in for an assessment.
How do I care for a diamond ring?
โข Daily wear: Wipe gently with a soft cloth to remove oils and residue.
โข Periodic cleaning: Soak briefly in lukewarm water with mild soap, then brush softly underneath the diamonds with a soft toothbrush.
โข Avoid: Ultrasonic cleaners, bleach, chlorine, and applying perfume directly onto the ring.
โข Storage: Keep in a soft pouch, separate from other jewellery, to prevent scratches.
โข Annual care: Bring the ring to Poh Heng once a year for a prong inspection to ensure the stones remain secure.
โข Periodic cleaning: Soak briefly in lukewarm water with mild soap, then brush softly underneath the diamonds with a soft toothbrush.
โข Avoid: Ultrasonic cleaners, bleach, chlorine, and applying perfume directly onto the ring.
โข Storage: Keep in a soft pouch, separate from other jewellery, to prevent scratches.
โข Annual care: Bring the ring to Poh Heng once a year for a prong inspection to ensure the stones remain secure.